In short: you own what you write, we only use your contacts to deliver your cards, and unopened gifts can be refunded for 30 days.
Using Gladlet
You need to be 13 or older to use Gladlet, and 18 or older to buy gifts. You’re responsible for what you write on cards and for having permission to use photos you add.
Don’t use Gladlet to send bulk messages, advertising or anything that harasses the recipient. We may pause accounts that do.
Gift cards and Cash
Gift cards are issued by the shop named on the card and are subject to that shop’s own terms. Gladlet Cash is a stored balance held for the recipient.
- Gift cards and Cash do not expire.
- Recipients can swap an unused gift card for Cash at full value.
- Cash can be spent with any shop in the Gladlet catalogue.
Refunds
Unopened gifts can be refunded in full within 30 days of sending. Scheduled gifts are charged only when the card goes out. Once a recipient opens a gift, its value belongs to them.
What we collect
Your name, email and phone number; the cards you write; the names and contact details of the people you send to; and payment details, which are processed by our payment provider and never stored on our servers.
How we use it
To deliver cards and gifts, remind you of dates you saved, prevent fraud and answer support requests. We do not sell personal data or use your address book for marketing.
Your choices
Export or delete your account from Settings at any time. Deleting removes your cards and contacts within 30 days, except records we must keep for tax law.
Cookies
The website uses one essential cookie to keep you signed in and privacy-friendly analytics without cross-site tracking. The app uses no advertising identifiers.